Terms and Conditions of Walled Stay SAS for Property Management and Vacation Rentals

Effective date:

01 JANUARY 2024

1. Reservations and Payments:

to. Reservations are subject to availability and are confirmed upon full payment.

b. Payments are made through bank transfer.

2. Cancellations and Refunds:

to. The conditions established in our Cancellation and Refund Policy apply.

b. Changes in dates are subject to availability and may lead to adjustments in rates.

3. Guest Conduct:

to. Guests must comply with the property's rules and treat the property with respect.

b. Illegal activities or disruptive behavior are prohibited.

4. Owner Responsibilities:

to. The owner guarantees that the property meets safety and habitability standards.

b. The owner is responsible for maintaining the property in proper condition.

5. Damages and Losses:

to. Guests are responsible for any damage caused during their stay.

b. Security deposit may be withheld to cover repair costs.

6. Force Majeure:

to. We are not responsible for failures caused by events that are unforeseeable or beyond our control.

7. Privacy:

to. Personal information will be handled in accordance with our Privacy Policy.

8. Modifications to Properties:

to. We reserve the right to make improvements or changes to the properties without prior notice.

9. Changes to Terms and Conditions:

to. We reserve the right to modify these terms at any time. Changes will be posted on our website.

10. Applicable Law:

These terms are governed by the laws of Colombia and any dispute will be resolved through good faith negotiation.

By using our services, customers accept these Terms and Conditions. For any questions or concerns, please contact us via email info@walledstay.co.

Thank you for trusting Walled Stay SAS.